42.5 hours per week, 07:30 - 17:00 Monday - Friday (flexibility will be required with start / finish times to cover opening hours), plus some Saturday mornings on a rota
Closing date:
31/01/2019
Duties and Responsibilities:
Deputising for the Branch Manager
Ensuring high standards of Customer Service are met throughout the branch operation
Assisting with the planning of transport
Assisting with merchandising & stock control
Helping in all areas of the branch operation as necessary
Support efficient running of the telephone sales office:
Help create a proactive and sales orientated culture
Oversee effective support to the external sales representative
Supervising the raising of quotes, orders, and the sourcing of non-standard products and price negotiation
Contribute to answering phones in the sales office - responding to a wide range of queries from customers (both trade and retail)
Requirements:
You will need to be highly organised with efficient time management and the ability to prioritise a multitude of different tasks
A confident, strong decision maker
Sales focused, with execellent interpersonal skills
Proactive and enthusiastic attitude
Previous experience at a similar level and a good understanding of branch operations in a builders merchants is preferred, or in a related industry
Sound knowledge of building materials is preferable, but training can be provided